Email Segmentation

Send the right message to the right people at the right time. Create powerful segments based on demographics, behavior, engagement, and more for highly targeted campaigns.

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Why Segmentation Matters

Segmented campaigns drive significantly better results than one-size-fits-all approaches

760%

Revenue Increase

From segmented email campaigns

14.31%

Higher Open Rates

Compared to non-segmented campaigns

100.95%

Higher Click Rates

When emails are properly segmented

4.65%

Lower Unsubscribes

With relevant, targeted content

Types of Segmentation

Multiple ways to segment your audience for precise targeting

👥

Demographic Segmentation

Group subscribers based on personal characteristics

Age & Generation
Gender
Location & Geography
Income Level
Job Title & Industry
Education Level
📊

Behavioral Segmentation

Segment based on actions and engagement patterns

Purchase History
Email Engagement
Website Activity
Product Usage
Cart Abandonment
Content Preferences
🧠

Psychographic Segmentation

Target based on interests, values, and lifestyle

Interests & Hobbies
Values & Beliefs
Lifestyle Choices
Personality Traits
Brand Affinity
Pain Points

Engagement Segmentation

Categorize by email interaction levels

Active Subscribers
Inactive Users
VIP Customers
At-Risk Subscribers
New Subscribers
Champions
🔄

Lifecycle Segmentation

Target based on customer journey stage

New Leads
Prospects
First-Time Buyers
Repeat Customers
Loyal Advocates
Churned Users
🏢

Firmographic Segmentation

B2B segmentation by company attributes

Company Size
Industry Vertical
Revenue Range
Number of Employees
Technology Stack
Business Model

Advanced Segmentation Strategies

RFM Analysis

Recency, Frequency, Monetary value segmentation

Identify best customers
Predict churn risk
Optimize campaign targeting
Increase customer lifetime value

Predictive Segmentation

AI-powered segments based on predicted behavior

Anticipate customer needs
Proactive engagement
Higher conversion rates
Reduced churn

Multi-Attribute Segmentation

Combine multiple criteria for precise targeting

Hyper-targeted campaigns
Better personalization
Improved relevance
Higher ROI

Dynamic Segmentation

Automatically update segments based on real-time data

Always current
Automated workflows
Reduced manual work
Timely messaging

Powerful Segmentation Features

Drag & Drop Segment BuilderCreate complex segments visually with an intuitive interface—no coding required.

Unlimited ConditionsCombine unlimited criteria with AND/OR logic for precise targeting.

Real-Time SegmentationSegments update automatically as subscriber data changes in real-time.

Nested SegmentsCreate segments within segments for advanced targeting scenarios.

Segment TemplatesStart with pre-built segment templates for common use cases.

Custom FieldsSegment on any custom field you've created for your subscribers.

Predictive SegmentsUse AI to predict subscriber behavior and create proactive segments.

Segment AnalyticsTrack performance metrics for each segment to optimize targeting.

Exclusion RulesExclude specific groups from segments to avoid over-messaging.

Segment Overlap AnalysisIdentify subscribers who belong to multiple segments.

Import & Export SegmentsEasily import segment criteria or export segment lists.

API AccessManage segments programmatically via our comprehensive API.

Segmentation Best Practices

1

Start Simple

Begin with basic segments like location or engagement level, then add complexity as you learn what works.

2

Test Your Segments

A/B test different segmentation strategies to find what drives the best results for your audience.

3

Keep Segments Updated

Regularly review and refine segments as your audience evolves and new data becomes available.

4

Avoid Over-Segmentation

Don't create too many tiny segments. Ensure each segment is large enough to be meaningful and actionable.

5

Combine Multiple Criteria

Use multiple segmentation types together for hyper-targeted campaigns that resonate deeply.

6

Monitor Performance

Track metrics for each segment to understand which groups are most valuable and engaged.

Ready to Target with Precision?

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