SMS Channel

Reach customers instantly on their mobile devices. SMS delivers 98% open rates and immediate engagement for time-sensitive messages, promotions, and critical updates.

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Why SMS is Powerful

SMS delivers unmatched engagement and immediate results

98%

Open Rate

SMS messages are opened within minutes

90s

Response Time

Average time to read an SMS

45%

Click Rate

SMS links get 6-8x higher CTR than email

5B+

Mobile Users

Global SMS-capable mobile users

SMS Use Cases

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Flash Sales & Promotions

Drive immediate action with time-sensitive offers

Limited-time discounts
Flash sale alerts
Exclusive deals
Early access
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Appointment Reminders

Reduce no-shows with timely SMS reminders

Doctor appointments
Service bookings
Event confirmations
Delivery windows
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Order Updates

Keep customers informed about their orders

Order confirmations
Shipping updates
Delivery notifications
Status changes
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Two-Factor Authentication

Secure accounts with SMS verification codes

Login verification
Password resets
Account security
Transaction approval
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Customer Support

Provide instant support via text messaging

Support tickets
Quick responses
Status updates
Issue resolution
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Loyalty Programs

Engage customers with rewards and points updates

Points balance
Reward notifications
VIP offers
Birthday rewards

SMS Marketing Features

Global ReachSend SMS to 200+ countries with local number support.

Two-Way MessagingEnable conversations with automated keyword responses.

PersonalizationInsert names, locations, and custom data into messages.

Scheduled SendingSchedule messages for optimal delivery times by timezone.

Link ShorteningAutomatically shorten and track links in SMS messages.

Opt-In ManagementBuilt-in compliance tools for TCPA and carrier requirements.

MMS SupportSend images, videos, and rich media via MMS.

Delivery ReportsReal-time tracking of delivery status and failures.

Automation TriggersSend SMS based on customer actions and behaviors.

SegmentationTarget specific audiences with relevant SMS campaigns.

API IntegrationSend SMS programmatically via REST API.

Analytics DashboardTrack delivery rates, clicks, conversions, and ROI.

SMS Best Practices

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Get Explicit Consent

Always obtain clear opt-in permission before sending SMS messages.

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Keep It Short

Limit messages to 160 characters for single SMS delivery.

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Time It Right

Send during business hours and respect time zones.

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Add Value

Only send messages that provide real value to recipients.

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Include Opt-Out

Always provide an easy way to unsubscribe (e.g., "Reply STOP").

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Monitor Frequency

Don't overwhelm subscribersโ€”limit to 2-4 messages per month.

Ready to Engage via SMS?

Start reaching customers instantly with high-impact SMS campaigns that drive immediate action.

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