Connect with 2+ billion users on the world's most popular messaging app. Deliver rich, interactive experiences with WhatsApp Business API for customer engagement and commerce.
WhatsApp delivers unmatched reach and engagement worldwide
Worldwide WhatsApp users you can reach
Messages are read within minutes
Higher than email or SMS
Global coverage and availability
Provide instant, personalized customer service
Keep customers updated on their purchases
Schedule and confirm appointments seamlessly
Engage customers with rich media campaigns
Enable shopping directly within WhatsApp
Collect customer feedback and insights
Simple text-based messages up to 4,096 characters
Images, videos, documents, and audio files
Quick reply buttons and call-to-action buttons
Structured lists with multiple options
Showcase products with images and details
Share store locations and addresses
WhatsApp Business APIOfficial API access for enterprise-grade messaging at scale.
Message TemplatesPre-approved templates for notifications and customer service.
Two-Way ConversationsEnable real-time conversations with customers.
Chatbot IntegrationAutomate responses with AI-powered chatbots.
Rich Media SupportSend images, videos, documents, and audio messages.
Quick RepliesProvide instant response options with interactive buttons.
Product CatalogsShowcase your products directly within WhatsApp.
Payment IntegrationEnable in-app payments for seamless transactions.
Analytics & ReportingTrack delivery, read rates, and engagement metrics.
Multi-Agent SupportManage conversations across multiple support agents.
CRM IntegrationSync WhatsApp conversations with your CRM system.
End-to-End EncryptionAll messages are secured with WhatsApp's encryption.
Always obtain explicit consent before messaging customers on WhatsApp.
Follow WhatsApp's template guidelines for notifications and updates.
Write in a friendly, conversational tone that feels natural.
Customers expect fast responses—aim for under 5 minutes.
Use images, videos, and catalogs to create engaging experiences.
Maintain high quality ratings to avoid account restrictions.
Start engaging customers on the world's most popular messaging platform with rich, interactive experiences.
